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Level 3
posted Mar 14, 2020 8:30:00 AM

I used the downloaded Turbo Tax Premier version and filed my three state taxes electronically thru Turbo Tax. I paid extra for this. Where is the status for this?

0 4 779
4 Replies
Level 15
Mar 14, 2020 8:33:34 AM

Click on File at the top left of the desktop program screen.  Click on Electronic Filing

Level 3
Mar 14, 2020 10:44:15 AM

That just says Accepted. It doesn't tell me why AZ and WI reduced my expected refund.  I think I figured out the error with WI.  Turbo Tax put by IL Real Estate taxes on the WI form!  That never should have happened.  I suspect that's why why update the WI form (just saw that update today when I went in to look for my receipts.)  I thought Turbo Tax has 100% guarantee they would make no mistakes.  How do I collect on that?

Plus, where do I find my receipts for e-filing for three states?

Intuit Alumni
Mar 15, 2020 10:32:51 AM

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Level 2
Mar 15, 2020 10:51:12 AM

this is the right path for you to take, so contact turbotax.  I have been using turbotax since the 90"s.  I also did multistate returns for about 20 yrs, so you can call me stupid, but I actually put all my summary info into a spreadsheet, then enter all the numbers into turbotax, then I either reconcile the summaries for each form either looking at the pdf of the return, or a printed version.  you wouldn't believe how many times I caught an entry error, or more importantly something that looks odd.  then I call turbotax help and together we can make it right by forcing the numbers into the correct spots-that has happened only 2 times and were for a complicated return.  the extra spreadsheet entry and checking takes me about an hour or so, but I have great confidence it's correct.  you can skip the spreadsheet, but the checking or multiple checking is a best practice recommendation to follow.