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New Member
posted Apr 15, 2022 8:27:59 AM

I used my credit card to pay for my daugthers e-filed returns. Both got rejected, so we just printed and sent them. The charges are still showing on my credit card

Since both returns were rejected shouldn't the charges not go through? The state filing fee of $25 posted and it wasn't even accepted?

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2 Replies
Level 15
Apr 15, 2022 11:25:38 AM

Deleted

Intuit Alumni
Apr 15, 2022 3:17:06 PM

Please reach out to TurboTax Customer Support to have someone review the fees with you. To get you to the right person, use the keywords billing issues​​​​​.

What is the TurboTax phone number?