I thought that I was deleting my mint account and somehow inadvertently deleted by entire Inuit Account... please help as I use Turbo Tax and require the info next year.

Intuit Alumni

Jun 1, 2019 12:24:32 PM

You can try to recover your account through the Account Recovery page. To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account in TurboTax. https://ttlc.intuit.com/replies/3302270

Not applicable

Nov 15, 2019 3:51:34 PM

Same! Very frustrated and customer service has not been a help at all. I've been on hold for 20 minutes.

Not applicable

Nov 15, 2019 3:51:48 PM

Same! Very frustrated and customer service has not been a help at all. I've been on hold for 20 minutes.

Level 15

Nov 15, 2019 3:59:57 PM

Are you sure? You can not delete Turbo Tax accounts. In fact you have to call in and ask support to deactivate your account. Maybe you just can't find your account now.

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

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I thought that I was deleting my mint account and somehow inadvertently deleted by entire Inuit Account... please help as I use Turbo Tax and require the info next year.