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New Member
posted Jun 6, 2019 4:03:36 AM

I thought my order came with a CD. I have not received it and the order was charged to my AMEX on 11/9/16. Has the CD been shipped?

Has my CD been lost in the mail?  Payment was processed on 11/9/16 but CD has not been received.

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1 Best answer
New Member
Jun 6, 2019 4:03:37 AM

Please contact Product Support to have a new CD sent out or a download sent to you. Please have all of the billing information available.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

1 Replies
New Member
Jun 6, 2019 4:03:37 AM

Please contact Product Support to have a new CD sent out or a download sent to you. Please have all of the billing information available.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.