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New Member
posted Apr 14, 2021 11:32:36 AM

I submitted return by turbotax 4-1-2021 and thought I put in bank info but payment has not been pulled.

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9 Replies
Expert Alumni
Apr 14, 2021 11:43:47 AM

There seems to be some delay with the IRS withdrawing the funds. Please be aware that this year you have until May 17th to pay your balance due. Please see When will my tax payment go through? for additional information.

Level 2
Apr 14, 2021 11:54:25 AM

I have the same issue, but I can't even find inside my on-line TurboTax account or 2020 Federal Tax form what date the withdrawal is supposed to happen.  Where is this information available in my account? And, yes, i should have remembered the date I specified during submission, but didn't expect the software to fail by not showing it to me along with the other tax return detail.

Expert Alumni
Apr 14, 2021 12:05:14 PM

Open the pdf of all forms and worksheets of your 2020 tax return and look for your Federal filing instructions.  You should see the date and bank information there.   If you need to print a pdf of your return, go to your Tax Home and scroll down to "Your Tax returns and documents".  Select show then select the tax year.  Select "Download/print return".

Level 2
Apr 14, 2021 12:33:27 PM

I downloaded my 2020 forms from three places - from "...your return was accepted!" banner on the login page, from Document tab, and from Download/print (PDF) link in the bottom. From all these places the downloaded PDF includes only forms and schedules. There are worksheets and no summary (like TT used to have until two years ago). Just to double check I did a full PDF word search for "Federal filing" and it came as "no matches were found". There is no bank/payment information when clicking on View your efile details. So where else to look?

Level 15
Apr 14, 2021 12:36:09 PM


@capybarus wrote:

I downloaded my 2020 forms from three places - from "...your return was accepted!" banner on the login page, from Document tab, and from Download/print (PDF) link in the bottom. From all these places the downloaded PDF includes only forms and schedules. There are worksheets and no summary (like TT used to have until two years ago). Just to double check I did a full PDF word search for "Federal filing" and it came as "no matches were found". There is no bank/payment information when clicking on View your efile details. So where else to look?


How you chose to pay the federal taxes owed and the date selected for payment will be on the Filing Instructions page and on the Federal Information Worksheet in Part V.  Use Print Center and the option for all worksheet for these pages.

 

To access your current year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2020 online tax return.

 

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

Level 2
Apr 14, 2021 12:44:09 PM

I am sorry DoninGA, it doesn't work. I was able to get to Print Center, but then clicking Print, save, or preview results in Pay Now or Pay Later screen. I already paid and filed Federal. I think the system wants me to pay for State that I don't want and don't need to do through TT. I tried clicking Pay Later and it kicks me out of the Print Center to the start of the Federal return. Any ideas? Gosh... it should NOT be that difficult to find tax payment date...

Level 15
Apr 14, 2021 12:50:43 PM

@capybarus Have you tried to delete the state tax return?  Not sure if you can now since the federal return has been filed but you can give it a shot.

Go back to the 2020 return using the procedure I showed.

See this TurboTax support FAQ for deleting a state tax return - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-delete-my-state-return-in-turbotax-online/01/25895

Level 2
Apr 14, 2021 12:57:09 PM

Hi, DoninGA - you are the best! THANK you for your patience and helping me through this. Now I have been able to delete the unwanted state. I was then able to go back to Print Center and download extended tax package with supplemental instructions. I was able to locate payment date. It now makes sense why I haven't seen the withdrawal yet.

New Member
May 28, 2021 11:11:11 AM

Thank you!!! I was having the same problem.  Could not print FED worksheets because I didn't file or pay for STATE return.  Will try deleting State!