Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 22, 2025 8:04:36 PM

I SUBMITTED MY TAX RETURNS VIA E-FILE.. MUST I HAVE AN IDENTITY PROTECTION PIN FOR MY TAX RETURNS TO BE ACCEPTED?.. I DO NOT WANT TO HAVE this IP PIN

I SUBMITTED MY TAX RETURNS VIA E-FILE.. MUST I HAVE AN IDENTITY PROTECTION PIN FOR MY TAX RETURNS TO BE ACCEPTED?.. I DO NOT WANT TO HAVE this IP PIN

0 2 1992
2 Replies
Expert Alumni
Apr 22, 2025 8:37:23 PM

The person on your tax return that needs the 6-digit PIN should have received a CP01A letter from the IRS with the PIN.  If no one on your tax return received a letter, go on the IRS website Retrieve Your Identity Protection PIN (IP PIN) for instructions for a replacement.

 

Review the TurboTax Help article E-file reject IND-996: The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid for more information on this reject code.

Level 15
Apr 23, 2025 5:36:55 AM

Not everyone gets an IP PIN so if you don't have one you don't have to enter a PIN that does not exist.

 

@urduja_fl2016