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Level 1
posted Nov 28, 2023 12:11:09 PM

I started up my 2022 TT in prep for 2023 and it asked to me to reenter my activation code but now it says all activations has been used. How can I get it reactivated?

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1 Best answer
Level 15
Nov 28, 2023 12:15:55 PM

Here is an old FAQ on requesting activation.  Maybe it will help?

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924

 

Make sure your computer is the same way when you originally installed it.  Like with no flash drives plugged in or plugged in if one was.  It asked me to activate again so I just closed the program and took out a flash drive that was plugged in and tried again.  It worked.  Or you may need to connect a flash drive or printer or something that was connected when you originally installed the program.  One person found to disable his virus scanner and firewall first and then it opened.

2 Replies
Level 15
Nov 28, 2023 12:15:55 PM

Here is an old FAQ on requesting activation.  Maybe it will help?

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924

 

Make sure your computer is the same way when you originally installed it.  Like with no flash drives plugged in or plugged in if one was.  It asked me to activate again so I just closed the program and took out a flash drive that was plugged in and tried again.  It worked.  Or you may need to connect a flash drive or printer or something that was connected when you originally installed the program.  One person found to disable his virus scanner and firewall first and then it opened.

Level 1
Nov 28, 2023 12:32:49 PM

Thanks for the reply.

 

I guess I'm not reactivating since my PC configuration changed (swapped out for new SSD hard drive.)