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New Member
posted Apr 12, 2024 4:24:45 PM

I started filing out my 2022 return using TurboTax last Fall, after filing an extension in April of 23. I was almost finished filing it out. It is gone now. Where is it?

Doesn't TurboTax save forms that I have started in my account? There's nothing saved in here that I can find. No old returns, though I have used TurboTax for ten years.

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1 Best answer
Level 15
Apr 12, 2024 4:34:52 PM

 You will be able to access the 2022 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

 

 

 

Start a 2023 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

Online tax preparation and e-filing for 2022 returns is now permanently closed.

  

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

 

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 5 p.m. Pacific time Mon-Fri

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

3 Replies
Level 15
Apr 12, 2024 4:34:52 PM

 You will be able to access the 2022 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

 

 

 

Start a 2023 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

Online tax preparation and e-filing for 2022 returns is now permanently closed.

  

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

 

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 5 p.m. Pacific time Mon-Fri

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

New Member
Apr 12, 2024 4:54:30 PM

Thanks for you response.

I have looked in my account as you suggested, but the most recent files are from 2021.

I had nearly completed my 2022 return last October, but I didn't finish it. Is it gone into the ether?

 

I did not buy the software since I was using the online version ( I think), and there's nothing in my account for 2022.

 

Do I have to start over?! Aarrgh.

Level 15
Apr 12, 2024 5:30:40 PM

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have