And if that didn't work, can you please follow the steps provided here - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3044251">https://ttlc.intuit.com/questions/3044251</a>
Thank you very much. A simile solution to resolve what I thought was a serious problem. I really should have tried a reboot but it did not occur to me. Thank you very much, it made my day