I received an email that said I was supposed to get 50% off by March 26th: I'm trying to submit now my returns and offer is not applied.

Intuit Alumni

Jun 6, 2019 12:34:57 AM

If you are not seeing the discount in your shopping cart during checkout, please follow the instructions below:

1. Sign out of your account

2. Clear the browser cache & cookies (TurboTax FAQ's listed below for instructions)

3. Sign in with the link provided within the email

4. Begin the checkout process

If these steps don't work, try using a different browser.

Level 15

Jun 6, 2019 12:34:58 AM

My understanding is that TT Live (which OP has) gets a 25% discount (via a different email), while others get 50%. Can you confirm?

New Member

Jun 6, 2019 12:35:00 AM

Thank you. The only offer I see is that price changes from $169.99 to $154.99, which is not 50%, nor 25%. I'm using TurboTax Live Premier. Thanks!

Level 15

Jun 6, 2019 12:35:01 AM

Be on the lookout for an email from me.