I received an email saying that i had a message from my tax expert. I followed the link and do not find the message here. Can you help me get to it please?

I am not sure what version of TurboTax you are using but maybe some of these suggestions that I found will help or you can contact TurboTax Customer Service using this link:  Turbo Tax Customer Service

 

You can try:

• Log in to your online account.
• As you When you log in, you may get a notification that you have a message and you will be able to click to view.
• Or you can look for a box in the upper right that says Expert Help and click.
• Look for your contact history and click, and it should show you your messages.

Also,, the tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Select See my Contact History to find your written response.

Also, there will be a notification icon at the top right on your screen.  Click on that to open the message.