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New Member
posted Jun 4, 2019 12:03:01 PM

I received an email from Intuit.com. Apparently, someone's trying to access my intuit.com account.

[removed pasted email contents with personal information]

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3 Replies
Level 15
Jun 4, 2019 12:03:03 PM

Be aware this is a public Internet forum.

You just pasted your email contents (which was virtually unreadable in HTML format and programming code), but I could tell it included personal information in it, including your email address and a password reset link, so I removed it from the public forum.

 Do NOT click on any links in the email, and do not download any attachments.   This is mainly a user community forum, and we have no way of knowing in this public Internet forum if your email is legit or not.

NOTE: If I were you, I'd log in and go into Account Settings and change the password, since you posted the password reset link on this public Internet forum.

You can report a copy to https://security.intuit.com/ and they can evaluate it and tell you if it is a legitimate email or not.

You could have been emailed a password reset link if someone with a slightly similar spelling was trying to access their account and didn't realize they typed the User ID wrong, or it could have been a purposed attempt to access your account.

We can tell you how to phone TurboTax Support on Monday to inquire further about it.  In the meantime, do not click on links in the email or download attachments.

FAQ:  How do I contact TurboTax?

https://ttlc.intuit.com/replies/6386875

 

New Member
Jan 24, 2022 4:24:51 PM

When i log into my account it's saying that i have 2 accounts but I've never had 2 accounts. The email listed is not mine I've never had one. Please advise on how i should handle this.

 

Thank you.

 

Sincerely, 

Very concerned

Intuit Alumni
Jan 25, 2022 7:23:51 AM

Please reach out to TurboTax Customer Support for assistance with this issue. You can reach them by following the steps in this help article: What is the TurboTax phone number?

@Denise1234567