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New Member
posted Jun 1, 2019 8:52:04 PM

I received a verification code and I did not request one.

0 11 4082
11 Replies
New Member
Jun 1, 2019 8:52:05 PM

You need to contact Intuit Security about a possible account breach at:    https://security.intuit.com/

Returning Member
Dec 4, 2019 8:27:18 AM

I received a confirmation number I did not request

Level 15
Dec 4, 2019 8:29:13 AM

No one could be e-filing anything at this point, so who knows--someone probably just made a mistake and typed something in incorrectly.

Returning Member
Dec 4, 2019 8:36:00 AM

The problem is a week later Turbo charge me $74.71on my Visa account. I notified Turbo Tax last April to cancel my account and stop charging this account.

Returning Member
Dec 4, 2019 8:42:33 AM

Hello! Did you received my post?

Level 15
Dec 4, 2019 8:44:43 AM

This is the public user forum.  No one here can access your account or authorize any sort of refund for you.  You can make your request with Customer Support.  Use the word ”billing” instead of the word “refund.” 

https://ttlc.intuit.com/questions/1899263

Returning Member
Dec 4, 2019 8:46:19 AM

Thanks

New Member
Jan 22, 2020 12:24:47 PM

I RECEIVED A SECURITY CODE I DID NOT REQUEST.

Intuit Alumni
Jan 24, 2020 12:46:48 PM

It's important that you contact TurboTax right away. Please refer to the following help article for the steps to take concerning this issue. 

What to do if you suspect tax-related identity the ...

New Member
Mar 29, 2022 10:03:21 AM

I received a verification code I did not request

Intuit Alumni
Mar 29, 2022 10:22:01 AM

You can disregard it if you did not request it. 

@JmJYzo34