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New Member
posted Apr 1, 2021 11:00:18 AM

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

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9 Replies
Level 1
Apr 1, 2021 11:31:01 AM

I received the same exact text message from.the turbo tax number but, I can find a message anywhere! Not on the app, text or email smh... I would love to know what is it about and if it's just a general message for all Turbo Tax users! 

New Member
Apr 1, 2021 12:15:59 PM

I just got one too, but there's nothing in my inbox or any notifications on my account page. I guess the number it came from checks out, but there are no details in the text itself to indicate... Well, anything. 

Intuit Alumni
Apr 1, 2021 1:35:01 PM

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

New Member
Apr 1, 2021 1:54:53 PM

I got an email on 3/25! I was expecting a new one from today. Thanks for your help!

Expert Alumni
Apr 1, 2021 2:31:37 PM

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

New Member
Apr 3, 2021 2:22:12 PM

Think it pertains to Unemployment tax situation with the new COVID Aid. 

New Member
Apr 14, 2021 7:16:27 PM

I received one also. Plus I am still waiting on my federal

Expert Alumni
Apr 15, 2021 6:09:28 PM

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text. "

Level 2
Apr 20, 2021 1:12:34 PM

A lot of duplicate answers here... Don't worry about that message if you can't see anything. TT seems to be wigging out.