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New Member
posted Jan 20, 2025 1:07:03 AM

I paid my fees and submitted it was rejected the next day due to my ID pin which I then fixed but now I don’t see my receipt of completed payment

Is that normal?

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2 Replies
Expert Alumni
Jan 21, 2025 10:49:59 AM

You paid your fees upfront or with your refund?  You might need to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

New Member
Jan 21, 2025 11:14:15 AM

I paid them upfront not with my refund I’ll contact them Thank you