Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 7, 2019 3:21:40 PM

I paid for TurboTax for 2018, and cannot file because have an identity number from the IRS. filed, it was rejected -did not allow me to put my #

0 1 267
1 Replies
Level 15
Jun 7, 2019 3:21:41 PM

To enter your identity protection PIN in TurboTax Online, click the Search button at the top and enter "ip pin" (without the quotes) in the search box, then click the magnifying glass. This will bring up a box that says "Do you need an IP PIN?" Scroll that box down just a bit and click the button that says "Go to IP PIN."