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New Member
posted Dec 6, 2020 10:06:32 AM

I only have an ipad. Paid for and downloaded a copy of 2019, have had issues that caused us to be filing late. I can't figure out how to pull it up. Please need help?

Can't get 2019 download to pull up on ipad?

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3 Replies
Level 15
Dec 6, 2020 10:11:02 AM

Sorry---desktop software cannot be used on an iPad or any other mobile device--only on a full PC or Mac.  Can you borrow a computer from a friend or family member to use the software on?  Or you can use the paper forms and prepare them by hand....or find some other software  (????) that will work on your iPad.

 

The tax forms for 2019 include a Form 1040 and three possible extra “Schedules”:

 

https://www.irs.gov/pub/irs-pdf/i1040gi.pdf

https://www.irs.gov/pub/irs-pdf/f1040.pdf 

https://www.irs.gov/pub/irs-pdf/f1040s1.pdf

https://www.irs.gov/pub/irs-pdf/f1040s2.pdf 

https://www.irs.gov/pub/irs-pdf/f1040s3.pdf 

 

 

 

Level 15
Dec 6, 2020 10:14:16 AM

The TurboTax desktop software can only be installed on a personal computer, desktop or laptop, not on a mobile device.

 

See this TurboTax support FAQ for completing a 2019 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

 

You can download the PDF and the tax data file of the tax return started with the online editions to assist in completing the 2019 tax return.

To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

You can either install the software on a friend's computer and continue the 2019 tax return.  Or you can seek out a local paid tax professional to assist you in completing the return using the information you have already entered.

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

 

Level 15
Dec 6, 2020 11:30:39 AM

If you were able to download the PDF to the IPAD and you don't know how to connect the IPAD to your printer so you can print it off   ...  then google the instructions or ask at the Apple store.