I no longer see chat with tax person. I have email stating I have message but when I log into TurboTax I no longer see our chats
041007
4 Replies
EbonyL122824
Intuit Alumni
Mar 9, 2021 4:51:12 PM
The tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Select See my Contact History to find your written response. See this link for more information.
pati07232009
New Member
Apr 12, 2022 2:53:03 PM
can you help me i want to finish my income tax but it keeps teling me the gone to send me a code true my email and they don
pati07232009
New Member
Apr 12, 2022 2:55:31 PM
I see this
Let's verify your email
We need to confirm your identity to make sure you're you. Enter the 6-digit code we just sent to
but I don't get an email
MarilynG
Expert Alumni
Apr 12, 2022 3:33:41 PM
You can receive your code by text message instead of by email.