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New Member
posted Dec 26, 2022 6:03:09 AM

I need to talk with a representative about my order.

My CD arrived cracked, I need a new one mailed to me.

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1 Replies
Level 15
Dec 26, 2022 6:11:16 AM

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

Or you can get the download since you have not used the CD.  See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/bought-cd-computer-cd-drive/L89qXCL4V_US_en_US?uid=lc4vmfh0