Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 20, 2020 7:18:57 AM

I need to talk to turbo tax. I have a simple question and i dont want to pay to speak to someone. Im getting very angry and have a whole bunch of agencies im reporting this shakedown to if i dont spea

0 8 1689
8 Replies
Level 15
May 20, 2020 7:23:05 AM

What is your question or the problem you are having?   We can answer most any tax question or TurboTax operational problem.  Only billing issues would have to be handled by TurboTax support.

New Member
Aug 29, 2020 12:51:35 PM

how come you people do not have a phone number were a person can reach you to ask questions ,i prefer to speak to someone in person , thank you 

Level 15
Aug 29, 2020 12:59:33 PM


@JacquilineW wrote:

how come you people do not have a phone number were a person can reach you to ask questions ,i prefer to speak to someone in person , thank you 


TurboTax support is currently open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact us

New Member
Feb 6, 2023 10:12:20 AM

I am trying to get real estate professional status,

but program does not allow me to. Working over 750 hours

Expert Alumni
Feb 6, 2023 10:40:10 AM

In order to qualify as a Real Estate Professional, you will just need to select that you both spend more than 750 hours a year actively involved in real estate and that you spent more than 50% of your work related time involved in real estate. 

 

To get to this section select the following:

  • Income and Expenses
  • Show More next Rental Properties and Royalties
  • Start next to Rental Properties and Royalties

Once you check the above 2 boxes TurboTax will guide you through the expenses and deductions of a real estate professional. 

New Member
Nov 5, 2023 10:24:32 AM

I all ready paid for my 2022 tax and it is not letting me start

Level 15
Nov 5, 2023 10:27:07 AM
Level 15
Nov 5, 2023 12:52:57 PM

@mikeegan3145 You are too late to use online TurboTax to prepare a 2022 return.  The system has closed down for 2022 returns, so now you have to use the CD/download software on a full PC or Mac, and your return will have to be filed by mail; it cannot be e-filed.

 

Online tax preparation and e-filing for 2021returns is now permanently closed.

  

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

 

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 5 p.m. Pacific time Mon-Fri

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.