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New Member
posted Jun 7, 2019 4:26:29 PM

I need to speak with live agent at irs

1 23 10178
23 Replies
Level 15
Jun 7, 2019 4:26:29 PM

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

New Member
Jul 23, 2019 11:39:06 AM

I need to talk to a live irs

Level 15
Jul 23, 2019 2:04:49 PM

@Mariavega20
Scroll up in the thread you posted to and read what it says there.

New Member
Aug 8, 2019 10:53:50 AM

This is my information that we didn’t get copy of our return tax for my record for 2018 ... we sent you in the mail before April 15th...

 

til my bank ask for my 2018 tax return information and like I said  oh that’s right I totally forgot about this and I realized we never receive copy for 2018 return tax for record so can We have copy those please..

sonja creed 

email [email address removed] 

 

Level 15
Aug 8, 2019 1:26:54 PM

If you need a copy of your 2018 return, you print it out yourself.  No one sends it to you.

  Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.  That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)  to get it.

 

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

 

 

PRINT RETURN

  You need to print a copy of your return?  Sign in to your account using exactly the same account and user ID that you used to prepare your return.
On the bottom of the screen find Your tax returns & documents and click on Show.  Click on the Year and Click on Download/print return (PDF)

 

Level 2
Mar 16, 2020 2:06:30 PM

I was sent an IP PIN number in the mail and it was lost during a move to New address mày I have 

Another number or retrieve the previous one because I'm trying to file electronically

Level 15
Mar 16, 2020 2:08:34 PM


@dsmith260 wrote:

I was sent an IP PIN number in the mail and it was lost during a move to New address mày I have 

Another number or retrieve the previous one because I'm trying to file electronically


Go to this IRS website for retrieving your IP PIN - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

Expert Alumni
Mar 16, 2020 2:09:40 PM

The IP PIN numbers are handled solely by the IRS. Please see this IRS webpage to see if you can recover it or get a new one.

Level 2
Mar 16, 2020 2:17:36 PM

I was sent an ippin number in the mail and somehow came up lost and I'm trying to file electronically may I have another one may I retrieve the previous one I'm trying to file them ASAP

Expert Alumni
Mar 16, 2020 2:25:07 PM

Please reread my and DoninGa's answer, and see the link Get an IP PIN . Use this link to try to retrieve it online...that is likely to be faster than trying to get someone to answer the phone at the IRS.

New Member
Mar 31, 2020 2:12:04 PM

Hello is someone there

New Member
Jan 21, 2021 3:11:24 PM

After reviewing my 2019 taxes I made a mistake on one of defendants and this his has effected other issues (I.e stimulus)  How do I rectify this urgent issue. Thank you 

Expert Alumni
Jan 21, 2021 3:26:15 PM

You need to file an amended return for 2019 and correct the information for your dependent. You may need to file an amended state return as well.

@HarrisDF

New Member
Mar 18, 2021 6:21:02 PM

I need speak with someone

Expert Alumni
Mar 19, 2021 6:04:10 PM

The main IRS phone number is 800-829-1040, but that's not the only IRS number you can call for help or to speak to a live person.

New Member
Feb 25, 2022 2:44:57 PM

So my federal came back and I was supposed to receive $9,088 and only received 7,688. I was wondering what happens to the other full amount or who intercepted the amount missing? 

Level 15
Feb 25, 2022 2:47:40 PM

@Michaeljameson123 

 

 

Did you enter  ALL of the stimulus money that you had already received correctly in the recovery rebate credit section when you prepared your tax return?  The IRS cross checks and if you did not enter all of the money you received, they recalculate your refund.

 

 

MY REFUND WAS LESS THAN I EXPECTED

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns.  There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return.  Federal refund is on line 34 on Form 1040  State tax forms are all different so we cannot tell you what line to look at on your state form.  BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due.  A lot of confusion would be avoided by doing that.

 

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund. 

 

A possible reason for the reduction could be that the recovery rebate credit was completed incorrectly and you may have entered the amount of stimulus already received wrong, which could have reduced the refund you thought you were seeing.

 

 

 It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

 

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

 

Be aware also that your Federal refund and state refund do NOT come together.  Federal and state tax returns are processed by two completely separate entities.  There is no rule as to which one will come first,

 

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

 

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 

 

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

 

Reduced Refund      https://www.irs.gov/taxtopics/tc203

 

 

 NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

 

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc

Level 15
Feb 25, 2022 2:49:28 PM


@Michaeljameson123 wrote:

So my federal came back and I was supposed to receive $9,088 and only received 7,688. I was wondering what happens to the other full amount or who intercepted the amount missing? 


That amount is $1,400 less than what you filed.  It would appear that you indicated that you did Not receive the 3rd stimulus payment of $1,400.  However, the IRS has records which show that the stimulus payment was sent to you.  So the IRS adjusted your tax return accordingly.

The IRS will be sending you a letter in a few weeks explaining their changes to your tax return.

 

Go to this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Why is my refund different than the amount on the tax return I filed? 

We also may have changed your refund amount because we made changes to your tax return. This may include corrections to any incorrect Recovery Rebate Credit amount. You’ll get a notice explaining the changes.

Level 15
Feb 25, 2022 2:55:58 PM

So check your 1040 line 30 and see it is lists 1,400 for the Recovery Rebate Credit .  The IRS says they already sent it to you but you tried to claim it again.  Did you get IRS letter 6475 saying how much they sent you?  


Check your bank statements or Check your IRS account (both accounts if married)

Your Online Account | Internal Revenue Service

 

If the IRS thinks they sent it to you but you didn't get it request a trace for a missing third Stimulus payment

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

 

New Member
Mar 8, 2022 10:12:17 AM

Good afternoon, I just wanted to see if you have my tax return? 

Expert Alumni
Mar 8, 2022 11:59:13 AM

Please clarify. This is a TurboTax tax advise forum. This is not the IRS. We cannot see your tax information. Are you working with one of our Live Expert agents and want to know if they finished your income tax return?

New Member
Nov 30, 2022 5:26:34 PM

I need help finding my refund. My refund is lost.

 

Level 15
Nov 30, 2022 5:38:03 PM


@dfig519 wrote:

I need help finding my refund. My refund is lost.

 


What is the status of the federal tax refund - https://www.irs.gov/refunds