See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
My taxes has been filed and accepted by both the Fed. and St., however I've received an, error in amount claimed as Ky. tax withheld. They say my tax liability is now with penalty and interest. $1,909.61 Can you help to get this resolved ?
you may reach me at this number [phone number removed] walter gardner
@grdwaltshirl No one from the user forum can call you. Do not try again to post your phone number here in a public website where it can be seen by scammers and would-be identity thieves who would love to call you and pretend to be from TurboTax. Anything you post in this forum can be seen by anyone using the internet.
TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.
(what the letters from the IRS mean)
I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.
https://support.turbotax.intuit.com/irs-notice/audit-support/