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Returning Member
posted Sep 4, 2021 1:15:00 PM

I need to report to scam

Yes you guys had four emails on this phone number I only have one email xxxxxxxxxxxxxxxx@xxxxx.xxx on the phone number xxxxxxxxxx

0 9 1095
1 Best answer
Returning Member
Oct 10, 2021 2:23:56 PM

That is not my email but it’s my phones numbet

9 Replies
Level 7
Sep 4, 2021 2:00:05 PM

That usually happens when another person had the phone number before you did.  Maybe three other people had that number before  you.

Level 15
Sep 4, 2021 2:06:19 PM

Or someone else accidentally typed their number wrong.  If you got an email that wasn't for you then just ignore it.  It didn't affect anything of yours.

 

Or you mean to log into your Turbo Tax account?   

Returning Member
Oct 10, 2021 2:23:56 PM

That is not my email but it’s my phones numbet

Returning Member
Oct 10, 2021 2:24:39 PM

Yes it does there getting my stuimas checks

Returning Member
Oct 10, 2021 2:25:35 PM

My name is Angela Horton this is not my email

Returning Member
Oct 10, 2021 2:26:29 PM

But there getting my refund information and I’m not receiveing any stimulus check

Returning Member
Oct 10, 2021 2:26:56 PM

Yes when I log in

Returning Member
Oct 10, 2021 2:27:21 PM

Which one

Level 15
Oct 10, 2021 3:04:46 PM

@3bab8811c2b9 

This is a public user community forum--not a direct route to TurboTax Support.  It's difficult to understand your situation on a public user bulletin board.  If you wish to speak to the folks at TurboTax Support for assistance, here's how.   It may be easier for them to understand your situation in a realtime phone conversation.

 

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

 

If you need to update your account settings, see this FAQ:

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

You can update your email address, phone number, etc.  And it's a good idea to change your password while there if you think someone is accessing your account.