☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 6, 2021 3:40:18 AM

I need to reload my 2019 TurboTax Premier on a new (replacement) PC by have used my 5 licenses. How can this be overridden?

Error Code 603.

0 2 430
1 Best answer
Level 15
Feb 6, 2021 7:55:08 AM

Two options:

 

1)  ....buy the same version of 2019  again and use the new Lisc code.  (don't buy 2020...wrong codes)

 

2)   Call Customer Support and beg for a new Lisc code....but that's up to them...not sure how much flexibility they have:

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

________________________________________________

 

https://ttlc.intuit.com/community/tax-topics/help/error-code-603-all-the-available-activations-for-that-code-has-been-used/01/1532406

2 Replies
Level 15
Feb 6, 2021 7:55:08 AM

Two options:

 

1)  ....buy the same version of 2019  again and use the new Lisc code.  (don't buy 2020...wrong codes)

 

2)   Call Customer Support and beg for a new Lisc code....but that's up to them...not sure how much flexibility they have:

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

________________________________________________

 

https://ttlc.intuit.com/community/tax-topics/help/error-code-603-all-the-available-activations-for-that-code-has-been-used/01/1532406

Level 1
Feb 8, 2021 11:59:00 AM

I decided to call TurboTax, rather than pay for a new license.  It took a bit of convincing, that the use of all 5 applications was due to computer problems causing me to re-load it multiple times, but they ended up giving a new license at no charge.  It probably helped that I was looking for a prior year edition and not 2020.  Couldn't have been a more satisfactory solution.