"I am unwilling to give you the password for my personal email."
I don't know what you are referring to. There is no requirement to enter one's personal email account password in TurboTax. The program has no reason to need or ask for that. Any reference to a password is asking about your TurboTax/Intuit account password.
It probably wants your Turbo Tax account password. You can have 5 different accounts for 1 email address.
We are attempting to E File my own returns and you are holding this up due to my attempting to use my own
personal credit card for this transaction never before in my history of using this product and it goes way back
your holding up my own return, WHY when you answer my emails to send to the first address I have had over
thirty years for some reason appears again. Last years filing no problem why now?? PLEASE HELP US I have been on my computer for hours attempting this!!
@Sally Franco 88 wrote:We are attempting to E File my own returns and you are holding this up due to my attempting to use my own
personal credit card for this transaction never before in my history of using this product and it goes way back
your holding up my own return, WHY when you answer my emails to send to the first address I have had over
thirty years for some reason appears again. Last years filing no problem why now?? PLEASE HELP US I have been on my computer for hours attempting this!!
Are you using Online TurboTax or the desktop software (CD/download).
This is mainly a user community forum--not a direct route to TurboTax Support. Sorry, but I don't understand your issue in regard to a credit card and an email address. You can either explain in more detail, and someone may suggest something, or you may wish to speak to the folks at TurboTax Support for realtime assistance by phone.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
Just checking. You have the correct email address: [email address removed].
@RonRizzaUser Here's a reply to see if you get it in the right email account.
Email listed on tax for 2021 is incorrect and need to be corrected in order to submit my tax return which have completed
Please see the below TurboTax Help article for assistance with updating your email address.
I need to change my email address listed in my Intuit Account, but I am unwilling to give you the password for my personal email. How do I work around this?
It never wants your personal email password. It probably wants to log you into your online Turbo Tax account. so you can update your email address.
How to change your email
https://ttlc.intuit.com/community/account-updates/help/how-do-i-change-my-turbotax-account-email/01/26385
@Darbygilmayfield wrote:
I need to change my email address listed in my Intuit Account, but I am unwilling to give you the password for my personal email. How do I work around this?
The password being asked for is the TurboTax account password, not your email password.
Please change my email address to [email address removed]
@Dennis R1 wrote:
Please change my email address to [email address removed]
See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927
@Dennis R1 You have to do that for yourself
If you need to change your email address, please see this Help Article for further instructions.