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New Member
posted Jan 24, 2020 1:52:53 PM

I need my 6 digit code sent by text?

4 148 10706
24 Replies
Expert Alumni
Jan 24, 2020 2:30:39 PM

TurboTax will send a text message to your phone with the six-digit code. You will need to provide your mobile number.

New Member
Jan 25, 2020 2:09:30 PM

I need a 6 digit code to finalize my taxes for the email 

Level 15
Jan 25, 2020 2:11:51 PM

Make sure to leave the window open that asks you for the code. If you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close. Also, make sure you are using the most recent code and not using a prior one. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. Please wait a few minutes after each code request to receive your email. It is not generated instantly. 

You can also request your code via text message. To receive your codes through text please complete the following: 

  1. Sign into your account
  2. Select My Account
  3. Select Account Settings
  4. Select the blue Security tab on the left
  5. Select Two Step Verification
  6. Select Turn On
  7. Enter your Phone Number and Password
  8. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. 

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If that method fails, you’ll get a phone number to contact customer support.

 

New Member
Jan 26, 2020 6:27:28 AM

[phone number removed]

Intuit Alumni
Jan 29, 2020 8:26:29 AM

Request your code via text message. To receive your codes through text please complete the following: 

  1. Sign in to your account
  2. Select My Account
  3. Select Account Settings
  4. Select the blue Security tab on the left
  5. Select Two-Step Verification
  6. Select Turn On
  7. Enter your Phone Number and Password
  8. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. 

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions to verify your identity. If that method fails, you’ll get a phone number to contact customer support.

 

New Member
Jan 29, 2020 9:51:38 AM

I need my 6 digit code text to me

Level 15
Jan 29, 2020 10:30:21 AM

Read the thread you just posted to ... the instructions are listed twice. 

New Member
Mar 12, 2020 4:08:46 PM

I am at a computer now to file 2018 taxes. You sent me a 6 digit code. I enter the code you sent to me by email. And computer told me code had expired. Can you help me with this?

Level 15
Mar 12, 2020 4:51:12 PM

You must leave the window asking for the code OPEN while you use a second window to check the email ... if you close it the code will not be valid.  

Returning Member
Mar 12, 2020 5:23:40 PM

I need my 6 digit code to sign and file my return to my phone [phone number removed]

Returning Member
Mar 12, 2020 5:25:56 PM

[phone number removed]

Level 15
Mar 12, 2020 5:59:19 PM

Do NOT try to post your phone number on the PUBLIC forum ... only scammers will call you.  

 

Request your code via text message. To receive your codes through text please complete the following: 

  1. Sign in to your account
  2. Select My Account
  3. Select Account Settings
  4. Select the blue Security tab on the left
  5. Select Two-Step Verification
  6. Select Turn On
  7. Enter your Phone Number and Password
  8. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. 

New Member
Mar 30, 2020 3:01:56 PM

I did not write down my 6 digit code once I filed my taxes. How do I get that code so I can use it net year?

Level 15
Mar 30, 2020 3:08:20 PM


@ DEEJAY60 

wrote:

I did not write down my 6 digit code once I filed my taxes. How do I get that code so I can use it net year?


What type of 6-digit code?  The emailed code to verify your email address prior to efiling?  Or a 6-digit IP PIN, or what?

 

In either case, the 6-digit code cannot be used next year.

 

Only the 5-digit Self-Select PIN (where you chose the digits) used to sign your return can be used again next year, if desired.

Level 15
Mar 30, 2020 3:10:21 PM

The IRS sends out a new IP PIN every January  and the program issues a new code every year as well ... last year's number will no you no good. 

Returning Member
Apr 4, 2020 7:15:53 AM

cell phone # [phone number removed]

Returning Member
Apr 4, 2020 7:31:02 AM

cell - [phone number removed]

Expert Alumni
Apr 6, 2020 4:55:14 PM

We cannot call you.

 

The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

 

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

 

 

New Member
Apr 9, 2020 2:47:48 PM

[phone number removed]

New Member
Apr 10, 2020 1:35:57 PM

 I need my 6 digit code sent by text 

New Member
Apr 10, 2020 1:36:58 PM

[phone number removed]

Level 15
Apr 10, 2020 1:46:58 PM

You can also request your code via text message. To receive your codes through text please complete the following: 

1.            Sign into your account

2.            Select My Account

3.            Select Account Settings

4.            Select the blue Security tab on the left

5.            Select Two Step Verification

6.            Select Turn On

7.            Enter your Phone Number and Password

8.            Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. 

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If that method fails, you’ll get a phone number to contact customer support.

New Member
Jul 13, 2020 5:18:47 PM

Please text code to [phone number removed]

Level 1
Mar 10, 2021 9:38:03 AM

Dirty mail has come to my phone since I contacted you and I don't have the code. Remove all of my information and do not issue my income tax return form in any way. This appears to be fraudulent.