I need to talk to someone in charge
why do we have so much trouble that we have to pay for help to solve the problem
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Call support and request to speak with a manager. The manager will call you back within 48 hours.
Unfortunately, everybody's tax situation is unique- and the more complicated the tax return is, the more you may need additional assistance.