This is the error message "Found duplicate entries for transaction ids. Example:["xx0217", "xx0280", "xx0296", "xx0255", "xx0211"]. Please review CSV and remove ALL the duplicate entries and re-upload."
Have you tried removing all the uploaded data, and re-loading it into Turbo Tax?
If you need additional assistance, please click here to speak with us by phone.
Hi, I am having the same issue and it is getting very frustrating. How do we resolve this?
I've called into Support and even tried to upgrade but neither options helped me to solve the problem. I've deleted and re-cleaned my CSV but there's nothing that works. I assume that the CSV processing is having a problem.
For further assistance, please contact support.
This FAQ will provide you with the steps to contact an agent.
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.
I tried calling Customer Support and they were unable to help resolve this issue.
Having the same issue! Were you able to resolve it?
It would be best to click here and give us a call so we can better assist you. @randmperson
Turns out I had negative numbers. Once I got rid of them I no longer got this error message. Instead a new problem happens: The import has been processing for 5+ minutes and isn't complete yet. These crypto import tools aren't working well.
My specific issue still has to do with Coinbase Pro transactions that are needed to complete the data in Coinbase. I'm sure there are lots of people with this issue and Turbotax should make a tool that works easily for everyone.