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New Member
posted Mar 22, 2025 11:07:46 AM

I'm unable to begin TurboTax unless I purchased expert help. How do I DIY?

Turbox Tax won't let me start my taxes. How do I get to the beginning of the program?

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1 Replies
Level 15
Mar 22, 2025 11:10:48 AM

Click on My Info on the left side of the online program screen, if available.

 

See this TurboTax support FAQ for removing Live Assist - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US