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New Member
posted Feb 10, 2024 5:20:13 AM

I’m trying to use the iOS mobile app. Why won’t that part of the app allow me to enter vital information?

Keyboard and touchscreen work fine. I have the latest version. I’ve deleted and reinstalled. Am I missing something?

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1 Replies
Level 15
Feb 10, 2024 5:59:40 AM

What do you mean by "deleted and reinstalled"?   You cannot use the CD/download on any sort of mobile device.  The CD/download can only be used on a Full PC or Mac.   If you only have a mobile device you can use online TurboTax.