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New Member
posted Jun 1, 2019 11:55:42 AM

I'm trying to put my electronic signature and it keeps telling me my last name doesn't match! It's correct so I don't know what to do. It is keeping me from efiling.

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1 Best answer
New Member
Jun 1, 2019 11:55:42 AM

Could you please try to re-enter your First and Last name in Personal Info section to make sure there is not special character or extra space coming through on consent page. 

3 Replies
New Member
Jun 1, 2019 11:55:42 AM

Could you please try to re-enter your First and Last name in Personal Info section to make sure there is not special character or extra space coming through on consent page. 

New Member
Mar 17, 2022 8:10:44 AM

I am having the same problem and this is not working for me

Intuit Alumni
Mar 18, 2022 8:14:19 AM

alandos24 Please log out of your TurboTax account and clear your browser's cache and cookies.  If this does not resolve the issue, please contact us so we can provide further assistance.