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Level 2
posted Jan 20, 2024 11:37:46 AM

I’m trying to finish my California 2023 taxes but it says the forms aren’t available

I have never got this before.

 

0 29 3540
24 Replies
Level 15
Jan 20, 2024 11:40:24 AM

Many of the California state tax forms are not yet available for tax year 2023.

Go to this TurboTax website for federal and state forms availability - https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

Level 2
Jan 20, 2024 11:47:55 AM

There is nothing for California on that link.

My Federal has been accepted but my state is still pending. 

Would the lack of forms also cause this?

 

Level 15
Jan 20, 2024 11:51:08 AM

Pending indicates your state tax return is waiting to be pulled from the TurboTax servers by the state of California for processing.

Level 2
Jan 20, 2024 11:57:02 AM

I figured out how to get to the State of California forms availablity.

It shows my forms are available to print and efile so why is it not working in my desktop version?

Is there a patch for this? Do I need to redownload the program?

Level 2
Jan 23, 2024 5:49:23 PM

I still can't access the California files.

How do I contact support?

Level 2
Jan 24, 2024 12:34:27 PM

Same problem (Federal accepted, CA submittal pending since 1/20).  Anyone find more info or resolve this? 

Level 2
Jan 27, 2024 9:55:32 AM

Same problem...even on the most basic return with just one W-2 for less than 50K--and standard deduction--nothing else.

 

01/27/2023

Level 2
Jan 27, 2024 10:22:52 AM

I was on the phone for about an hour they sent me me a new State to download.

It worked while I was on the phone then I exited and went back in I was back to the original problem.

I had to manually go on to the State of California website and do my taxes myself.

It was accepted immediately. 

I purchased the download from Costco and never had this issue when I used the CD.

Turbo Tax associates have no idea what to do.

They told me wait till the forms are ready, I said until when April? They didn't have an ETA.

I will be requesting a refund for my efile fee they charged me and then reach out to Costco for a refund on their end as well. 

This has been my experience. I wouldn't wait and go directly to the CA FTB website and file on there.

Not getting the state version again. Not worth the headache ot the extra money.

 

Level 2
Jan 27, 2024 10:25:18 AM

Here is their customer service number [phone number removed].

Good Luck!

Level 1
Jan 29, 2024 9:42:01 AM

Spoke with CS this morning. Tried very hard yo assist but couldn’t provide explanation or solution. Speculated state submittal may be timed with IRS stated acceptance date of 1/29 (even though my fed return was accepted 10 days ago…) and suggested I wait a day before digging deeper. Just received confirmation text that it was accepted (1/29 @ 0930PST)   

Level 2
Jan 29, 2024 10:32:04 AM

Check this out:

TurboTax Desktop

For tax year 2023, TurboTax’s print feature becomes available when NETFILE opens on February 19, 2024. To print a copy of your return after that date, complete the following steps:

 

Never had that delay before.

Source: How do I print a copy of my tax return in TurboTax? 

 

Level 2
Jan 29, 2024 10:42:24 AM

The "Netfile" guidance is weird. I would ask, "Why?"

Level 15
Jan 29, 2024 10:47:35 AM


@fatherlu wrote:

The "Netfile" guidance is weird. I would ask, "Why?"


The user that posted that is from Canada and is referring to a Canadian tax filing procedure.  They posted on the wrong TurboTax website.

Level 2
Jan 29, 2024 11:45:35 AM

Still can't print my California return even though I got a notification just now that it was accepted. Despite it still saying forms unavailable.

Level 3
Jan 29, 2024 7:55:32 PM

same here - federal and state acceptance confirmations received but unable to print the state return - anyone else other than this original poster

New Member
Jan 30, 2024 11:51:48 AM

I checked this and it says the forms I need are available and ready to print.

New Member
Jan 30, 2024 11:52:40 AM

You need to select the fed 1040 and then it allows you to select California.

Level 3
Jan 30, 2024 12:22:30 PM

Has anyone gotten a satisfactory response for this issue?  Has anyone tried to use the competing product H&R Block Taxcut and knows if same issue over there?  My concern is that while unable to print, I received confirmation that the state return has been accepted - I can't tell if this is an actual e-file issue that will delay the return/refund process or if this is a TurboTax local software print issue.  Anyone?

Level 2
Jan 30, 2024 12:56:20 PM

Still couldn't print my California return as of this morning (1/30), but CA FTB says my refund is approved after pending/review yesterday.

 

As it was, I had strange errors when attempting to file early last week after TT made me pay $20 to efile for CA. After payment it brought me back to the tax program, but with bugged out pages with an endless "next" button and nonsensical strings of text where data should go. I thought maybe I just paid $20 for nothing. I had to reload the program because it was going nowhere. Starting it again it let me go through the process of e-filing and it acknowledged the $20 fee was already paid to e-file for CA. The returns were submitted on 1/23. Wouldn't allow me to print the CA return and that's where I still am now.

 

Not using TT anymore. I might have to request a copy from the franchise tax board, which is $20.

Level 2
Jan 30, 2024 1:19:14 PM

PSA:  Please see this earlier comment regarding NETFILE.

 

Level 2
Jan 30, 2024 1:37:32 PM

Genem2, that is Canada. 

Level 2
Jan 30, 2024 2:58:50 PM

That link refers to just Canada?  Not seeing that on the page...

Level 2
Jan 30, 2024 4:02:29 PM
Level 2
Jan 30, 2024 6:13:30 PM

@genem2 

 

That link is for Canadian TurboTax and references "T-slips and Releves" which are Canadian tax documents. Note that the link is .ca and not .com.

 

This is the US TurboTax support page for "How do I print a copy of my tax return in TurboTax?"

 

@fatherlu 

Hopefully we can print it February 1st. Thanks for sharing.