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New Member
posted Jun 4, 2019 5:28:51 PM

I'm trying to file for free I click free edition but then it asks if I wanna import info with plus i hit back cuz i dont wanna continue with plus & im back where I start

0 4 431
4 Replies
Level 15
Jun 4, 2019 5:28:52 PM

I can tell you how to decline PLUS so it won't keep doing that, and can provide screen images.  
Be aware that in Free Edition, while the Federal return is free, there is still a fee for state return preparation of 29.99.   

If you are looking for the product that is free for both Federal and State, that is the TurboTax FREEDOM Edition (not the same as regular Free Edition) in conjunction with the IRS Free File Alliance.   We can tell you more about that product if you qualify.  If it free for both Federal and State returns, and has no other fees.   It is fully-featured and can prepare a Form 1040 or 1040A or 1040EZ.   You have to meet ONE of these qualifications to use FREEDOM Edition:

AGI of $33,000 or less
 or active duty military (including Reservists and National Guard) with a military-issued W-2 and a 2017 AGI of $66,000 or less
 or eligible for the Earned Income Credit (EIC aka EITC).

Let me know which route you wish to pursue.  I can tell you how to continue in Free Edition and decline PLUS, or I can tell you more about how to switch to FREEDOM Edition (if you meet one of those qualifications.)

New Member
Jun 4, 2019 5:28:54 PM

How do I switch to freedom? I thought it was no longer available?

Level 15
Jun 4, 2019 5:28:55 PM

You have to use the special FREEDOM website, AND you have to use a new account (new User ID), or it will keep putting you back in regular Online TurboTax.

Watch for my full answer below about the 2 free products.   If you decide to stay in Free Edition, post back and I'll provide screen images on declining PLUS.

Level 15
Jun 4, 2019 5:28:56 PM

TurboTax has 2 free products.  The regular Federal Free Edition is for simple 1040A or 1040EZ returns. The promo offer for a free state return under Absolute Zero expired at the end of March 15.  A state return in that product is now 29.99.

TurboTax also has another free product called the FREEDOM Edition (not to be confused with the regular Free Edition).  It has free Federal preparation AND free State preparation. There is no efiling fee or other fees. 

The Freedom Edition is more fully-featured than the regular Free Edition.  The Freedom Edition can prepare Schedule A, C, D, E, F and enter K-1 that the Free Edition cannot.  It will prepare a Form 1040 return, or 1040A or 1040EZ.

For Freedom Edition a user needs to meet only ONE of these qualifications: 

  •  AGI of $33,000 or less
  •  or active duty military (including Reservists and National Guard) with a military-issued W-2 and a 2017 AGI of $66,000 or less
  •  or eligible for the Earned Income Credit (EIC aka EITC).


The FREEDOM Edition is located at the following site:
https://turbotax.intuit.com/taxfreedom

Here's how to switch and start over in Freedom Edition. Requires new account (User ID) at the Freedom website.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-freedom-edition

If you decide to switch, log out of all Intuit accounts.  Then clean up the browser so it won't remember you.  Clear your browser Internet cache. Close the browser and reopen it.  Then go to the FREEDOM website linked above.