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New Member
posted Apr 18, 2023 8:50:55 AM

I’m trying to efile my taxes and have to pay for the products but my payment keeps getting rejected saying it can’t verify info

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1 Replies
Intuit Alumni
Apr 18, 2023 9:02:20 AM

You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 


If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you. 

@carissacoury