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Level 1
posted Dec 23, 2022 7:31:09 AM

I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

This is the link I use: https://turbotax.intuit.com/personal-taxes/past-years-products/2020/

But it only when I click 2020 and click the home and business software I get the 2022 software in my cart.

0 5 458
5 Replies
Level 15
Dec 23, 2022 7:37:07 AM

Contact TurboTax support for this problem.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Dec 23, 2022 7:48:59 AM

The 2020 download is supposed to be available. The purchasing page is broken. The problem has been reported.

 

Level 1
Dec 23, 2022 11:55:43 AM

Ok thank you. I guess I will just wait to call about it on Monday.

Employee Tax Expert
Dec 27, 2022 5:34:27 AM

Sorry for the inconvenience.  This issue has been resolved as of 5 PM PST on Tuesday, December 2022

Employee Tax Expert
Dec 27, 2022 5:06:44 PM

Sorry for the inconvenience.  This issue has been resolved as of 5 PM PST on Tuesday, December 2022