Do you know if your return was accepted?
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Or does your account say “Ready to Mail?”
Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.
If the IRS accepted it, what does it say here?
You need your filing status, your Social Security number and the exact amount (line 20a of your Form 1040) of your federal refund to track your Federal refund:
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
To track your Federal refund, visit the Where’s My Federal Refund? site You may also download the IRS2Go app to check your Federal refund status
Note: You will need your social security number, filing status, and refund amount in order to track your refund.
If your return is still pending and not accepted yet by the IRS, you will need to wait until it's accepted to check the status on the IRS website. Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. Also if you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees. If you are filing joint, be sure to enter the filers name that appears first on the return.
Why is there no record of my return at Where's My Refund (WMR)?
Mine says the same thing, and I have no clue what the problem is. I'm trying to enter in my bank account information and I can't get to that part because the site says I've entered the wrong information (I didn't) and now I'm locked out for 24 hours...again.