I'm not getting an email to confirm my identity. I have completed and am ready to file. I am on Step 3- Get ready to save and file your returns. Is there a way?

I'm not getting an email to confirm my identity. I have completed and am ready to file. I am on Step 3- Get ready to save and file your returns. I confirmed the correct email and checked my spam folder.

1275

Level 15

Feb 24, 2025 3:39:34 PM

See this TurboTax support FAQ for the verification code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/trouble-filing-verification-code/L6X76gZlE_US_en_US?uid=m7jp8xlh

New Member

Feb 24, 2025 3:48:58 PM

Those directions are out of date but I walked through all of them. My email address is correct. It was correct. I re-typed it anyways. Nothing has changed because the address isn't the problem. The email just isn't showing up. Gmail addy.

Level 15

Feb 24, 2025 3:58:09 PM

You will have to contact TurboTax support for assistance with this problem.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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I'm not getting an email to confirm my identity. I have completed and am ready to file. I am on Step 3- Get ready to save and file your returns. Is there a way?