The IRS requires your AGI for identity verification.
Please review the following TurboTax FAQ on locating your previous year's AGI:
https://ttlc.intuit.com/replies/3301618
The Self-Select PIN is a random 5-digit number that you enter as your electronic signature when e-filing your return. You can reuse your Self-Select PIN from last year or create a new one to use. It doesn’t matter which option you choose.
For identification purposes, you need to enter either last year’s Self-Select PIN or adjusted gross income (AGI).
I did my taxes on turbotax they charged me but I can't get the code from the irs or didn't receive it
Are you referring to the Self Select 5 digit pin number? If you don't remember the one you chose last year you can create a new one to use.
Please see the TurboTax FAQ: What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select PIN this year? for more information.
If you are referring to an IP PIN, you would need to get that from the IRS. Please see this Help Article for more information: How do I get my 6-digit IP PIN?