Many times this occurs because an incorrect user id is being used to attempt to login. This is occurring because your browser remembers certain information and as you begin to type your user id it pre-fills the incorrect user id. Please try the steps below to determine if this is what is causing the password reset.
I have cleared my browser history multiple times on my computer and continue to be kicked back to sign on screen. I have changed password many times as well.
what a load of bullcrap this is. It doesnt work even with completly new machine and new browser or mobile app after that. Stop spreading wrong info.
Anyone looking for answer, please dont waste time here as this will not resolve the issue. Move to another site because even support desk wont be able to resolve your issue. Save yourself some misery and effort and dont use Turbotax because software will suddenly stop working and there is nothing anyone can do or rather anyone wants to do