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Level 1
posted Mar 9, 2022 10:35:28 AM

I keep on putting my identity code and it still rejects me why is that?

0 5 774
5 Replies
Intuit Alumni
Mar 9, 2022 10:52:47 AM

What specifically is the "identity code" called that you are using?  Do you mean AGI?  Do you mean a PIN?  Please post here what the specific error message is, and someone will follow up with the next steps.  

Level 1
Mar 10, 2022 5:58:38 AM

 

Intuit Alumni
Mar 10, 2022 7:55:27 AM

For Rejected returns with this code, please see the Help Article here to assist you with correcting and resubmitting your return.  

Level 1
Mar 14, 2022 11:25:18 AM

This is what it tells me to fix.

Intuit Alumni
Mar 14, 2022 12:52:29 PM