Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Mar 17, 2020 8:41:51 AM

I just switched to TurboTax Home and Business on CD. How and where do I cancel my dangling online account?

0 1 262
1 Best answer
Expert Alumni
Mar 17, 2020 9:02:42 AM

Turbo Tax accounts can not be deleted but you can try to delete your information if you haven't paid or registered.

  1. Sign in and select to your account.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over. 
  3. Answer Yes in the pop-up to confirm.

1 Replies
Expert Alumni
Mar 17, 2020 9:02:42 AM

Turbo Tax accounts can not be deleted but you can try to delete your information if you haven't paid or registered.

  1. Sign in and select to your account.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over. 
  3. Answer Yes in the pop-up to confirm.