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New Member
posted Jun 3, 2019 12:44:11 PM

I just mailed my tax return to Austin Texas 73301 to The irs and it said delivers to mail room, is it the IRS mail room or the USPS mail room??

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17 Replies
New Member
Jun 3, 2019 12:44:12 PM

That return should ultimately be delivered to the IRS mail room, as long as you used the address on the instructions.

New Member
Jun 3, 2019 12:44:13 PM

Did you received your refund? I mailed it and said the same (mail room) Now i am worry about it. TIA

New Member
Mar 14, 2020 8:54:39 PM

I have the same problem, did everithing whent good?

Level 15
Mar 14, 2020 9:36:32 PM

If you are a texas resident you can use that mailing address,

Otherwise, you'll have to wait for IRS to forward it to the correct processing center.

Level 2
Mar 23, 2020 12:00:04 PM

I also had the same notice. Did you guys have any problems or was it fine?

Expert Alumni
Mar 23, 2020 12:06:30 PM

It is the IRS mail room.  Nothing to worry about.

Level 2
Mar 23, 2020 12:19:51 PM

Thank you so much for the helpful response! In the previous years USPS tracking always showed “delivered, left with an individual”, but this year it said “delivered, front desk/reception/mail room”. This change made me a bit worried, but as you pointed out, I will stop worrying. Tax returns always make me nervous 🙂

Expert Alumni
Mar 23, 2020 12:26:03 PM

Yes, you have no need to worry.  The USPS has confirmed that your tax return was delivered to the IRS.

Level 2
Mar 23, 2020 12:42:09 PM

Thanks so much!

New Member
Apr 9, 2020 8:03:57 AM

I see my status as "Your item was delivered to the front desk, reception area, or mail room at 11:15 am on March 12, 2020 in AUSTIN, TX 73301." Its more than 4 weeks since IRS received my package. I am still not able to track my refund. Is it not delivered in the correct location?

 

New Member
Jun 3, 2020 8:40:27 PM

I have the same problem do you know if they have a 

phone number we can call because i literally have that

Same EXACT thing happen to me and ive been waiting longer 

Expert Alumni
Jun 5, 2020 10:16:54 AM

The IRS is always hard to reach, but is now even harder due to Covid-19.

 

The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your Economic Impact Payment. Paper returns will be processed   once processing centers are able to reopen. 

 

IRS operational status

 

@Cam92

Level 2
May 13, 2021 12:33:28 PM

Hi Guys,

 

I have sent mail return with ITIN form but the package was delivered to 

Delivered, Front Desk/Reception/Mail Room

AUSTIN, TX 73301 

can anyone please let me know if this has reached IRS mail room or should I send a new copy to correct ITIN address.

in case IRS didn't receive it then what are my options in proving to IRS that there is no mistake from myside.

 

Thanks

 

Expert Alumni
May 13, 2021 12:53:36 PM

That address your posted is the IRS Service Center in Austin for tax return mailing.  Do not re-mail; that will only confuse.  

 

The address to send a return along with ITIN application form W7 and applicable documents is 

 

Internal Revenue Service
Austin Service Center
ITIN Operation
P.O. Box 149342
Austin, TX 78714-9342

 

The good news is the Austin Service Center is correct so eventually your documents will get to the right office there.  

 

 

New Member
Aug 1, 2024 1:57:14 PM

I'm confused, I need someone at the irs, I mailed my taxes in on paper 4/4/24. Haven't heard anything back at all. Sent to Austin Texas IRS, 

New Member
Aug 1, 2024 2:00:07 PM

So how do I find out??????

Level 15
Aug 1, 2024 2:00:10 PM


@Brenda1462 wrote:

I'm confused, I need someone at the irs, I mailed my taxes in on paper 4/4/24. Haven't heard anything back at all. Sent to Austin Texas IRS, 


If your tax return has a tax refund you need to use the IRS website for the status of the tax refund - https://www.irs.gov/refunds

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.