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New Member
posted Apr 8, 2023 9:43:45 AM

I incorrectly applied the '23 turbo tax upgrade to the wrong Intuit userid. How can I void that upgrade and reapply it?

This upgrade now is sitting dormant on the wrong account. I had to upgrade the correct account online and had to paid the subscription again. Would like to get a refund for the dormant upgrade.

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1 Replies
Intuit Alumni
Apr 8, 2023 9:57:04 AM

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.