I have to refile as my taxes were not accepted but my computer has crashed & I can't get back into refile what do I do?

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

 

Were you using the CD/download or online software?  If you were using the CD/download, your tax return is not stored online.  It is only on the hard drive of the computer you were using.   You may need to start over using online TT if you cannot get your computer issues resolved soon enough. 

 

Or...you could request an extension:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/file-irs-extension-form-4868-turbotax-online/L2rDBZJtx_US_en_US?uid=lgf950f6

Yes. Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@-falson10