This is a user to user forum.
You can probably get help from this forum by asking a specific question.
To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp
In the search line enter some
keywords or question without quotes. On the next page, skip the suggested topic
links and scroll down until you see CALL US. It should show the
wait times.
Free support is not available to Free Edition
users. You will have to upgrade to talk to a representative.
Live help is available 7 days
per week from 5:00 a.m. to 9:00 p.m. PST. (Jan 11- Apr 19)