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posted Feb 25, 2021 10:12:47 AM

I have purchased Turbo Tax Basic 2020. You keep sending e-mail to purchase. Invoice No. QSTND161569853. Can you fix this?

You are not answering any of my questions.  Do you have a live person?

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2 Replies
Level 15
Feb 25, 2021 10:58:21 AM

This is a public user discussion group.  Please remove your order number for your safety.

Level 15
Feb 25, 2021 11:05:46 AM

If you bought the Desktop program and installed it you are done.  Just ignore the email.  It might be for an online account you have.  Sounds like just advertising.  I get them too for my test accounts.  If you want to check

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