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New Member
posted Jun 1, 2019 8:34:34 PM

I have filed for the past two years on turbo tax and when I log in says I have never filed and all my information is gone

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1 Replies
Level 15
Jun 1, 2019 8:34:35 PM

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/