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New Member
posted Feb 18, 2021 4:29:09 AM

I have already paid for my return order. Why am i been asked to pay again?

0 3 427
3 Replies
New Member
Apr 27, 2021 6:07:35 PM

After finishing my taxes on turbo tax deluxe, I paid for the state return: New Jersey, and was charged $45 ($48.66 in all)   and then after printing and saving the forms,  I was asked to pay again and it wouldn't let me continue to efile unless I paid AGAIN so I paid what they asked, this time it was $25, for New Jersey. I would like to get a refund on this please.

Please advise. Barbara 

 

Expert Alumni
Apr 28, 2021 8:22:42 PM

 You can fill this form out for someone to call you about the refund. Be sure at least 24 hours have passed so customer service has your full history.

 

@Redhookrocks

Level 15
Apr 28, 2021 8:28:10 PM

@Redhookrocks   Are you using the Desktop program?  Was New Jersey a second different state?  Deluxe usually comes with one free state program download.  Or did you buy Deluxe in a store?  They also sell Deluxe without state for states that don't have an income tax.

 

Then after preparing the state return it is another $25 to efile each state return or you can print and mail state for free.  Do it sounds like you were charged right.