Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 27, 2021 7:47:26 AM

I have a Samsung 10 tablet, can I download the cd with the license number?

0 4 458
2 Best answers
Level 15
Jan 27, 2021 8:12:09 AM

No.   The CD/download can only be used on a full PC or Mac, not on any kind of mobile device.  But you can use online software on a tablet.

Level 15
Jan 27, 2021 8:12:50 AM

You need to be running a full version of Windows (Windows 10) or Mac OS in order to install and run a desktop (CD/download) version of TurboTax.

4 Replies
Level 15
Jan 27, 2021 8:12:09 AM

No.   The CD/download can only be used on a full PC or Mac, not on any kind of mobile device.  But you can use online software on a tablet.

Level 15
Jan 27, 2021 8:12:50 AM

You need to be running a full version of Windows (Windows 10) or Mac OS in order to install and run a desktop (CD/download) version of TurboTax.

New Member
Apr 22, 2021 4:39:53 PM

I have already downloaded it. If your not able to download it on a tablet why does it keep going and download it. So do I have to buy another license/program? Or is there a way to reset the license number? 

Level 15
Apr 22, 2021 4:45:01 PM

What did you download it to?  Do you have access to a full Windows or Mac computer?  You can download your purchase the same way to another computer.  If you can't install or use the download you will have to switch to the Online web version.  

 

You can't apply the Desktop CD/Download purchase to Online. You have to pay for Online separately. You will have to get a refund for the Desktop program. Then you can use the Online web version.