I have a new HP Pavilion computer. I've downloaded Turbo Tax and it won't start. When repairing I get a 1334 error code.

I've tried loading and then un-installing a dozen times - still get the same error. I've never had a problem before this. I'm going to have to dust off my old computer (hopefully it still works) if Turbo Tax can't fix this issue.

761

Intuit Alumni

Feb 5, 2021 5:00:41 PM

This Turbo Tax FAQ will provide a solution for the error code 1334.

Error 1334

Level 15

Feb 5, 2021 6:59:18 PM

if tax expert's link doesn't work here's the full link, copy and paste in your browser

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-1334-error-installing-c-program-files-common-files-intuit-turbotax/00/25804#:~:text=Error%201334%20occurs%20when%20attempting%20to%20uninstall%20or,message%20may%20vary%2C%20but%20Error%201334%20is%20constant.

New Member

Mar 21, 2021 2:46:23 PM

I am having the same problem and neither of the links is working for me.

Level 2

Mar 21, 2021 2:50:57 PM

I found that I changed my display settings to 600x800 and then started TT - it worked. I only had to do it once and then after changing back to the preferred higher resolution it worked just fine.

New Member

Mar 21, 2021 2:54:54 PM

that worked perfectly. thank you so much

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I have a new HP Pavilion computer. I've downloaded Turbo Tax and it won't start. When repairing I get a 1334 error code.